Project description: Designing internal projects, supporting the operation team during implementation and assisting the support team during troubleshooting and problem solving. Writing implementation roadmaps, which will be used by the operation team during the configuration phase, Support the maintenance team during migrations and configurations. IP telephony: Design and support the expansion of the CUCM cluster to 40.000 devices. Intergrade 20 branch sites with a secure and reliable backup solution (SRST). Integrate with existing Ericsson MD110 (EURO ISDN-QSIC PRI). Design Dial-plan, CAC, AAR, TON manipulation. Provision phones for SRST mode with SRST Manager. Bulk editing, using excel files. Implement analog solution based on VG350, VG224 analog gateways with MGCP fallback to H323 for peripheral EP buildings. Design high availability topologies based on etherchannel, bridge groups or routed interfaces. Unified Communications - Jabber for CUCM 8.6 and 9:
Design cisco Jabber solution for IM, Presence, video and AD. Integrate with voice-mail (cisco unity connection). Calendar integration for Exchange. Videoconference with video endpoints and MCU (EX60). Integration with roaming profiles and extension mobility.
User POC presentation, pilot design, 3rd level support. Jabber softphone mode. Role & Responsibilities: Legacy and public telephony technologies - QSIG, Routing Plan, Billing
IP Telephony protocols and architectures (SIP, SCCP, RTP, SRTP...),
Videoconferencing and telepresence protocols and architectures (H323, ISDN, SIP, GW, GK, MCU...),
FAX services and solutions (MFD, RightFax, Fax Over IP, T38),
Voice and Mail Messaging solutions (Unity, Exchange,...),
Call center, IVR and Voice Recording solutions,
Internal and Public Mobile Communication solutions,
Web Voice Video and Conferencing Solution (and related Security aspects),
Unified Communication (LDAP, AD, H350, XML, OCS, CUCM, CUPS. CUMA...),
Voice and Video Phone Proxying,
Traffic encryption (HTTPS, IPSec, GRE),
Network traffic segregation (VLAN, VRF, MPLS, trunking, etc.),
Operation Management and Service Reporting,
Mobility (Jabber, Presence Server)
Qualifications: Bachelor degree in IT or related field after secondary school H323, SIP, MGCP, SCCP, CALLMANAGER 6,7,8, CALLMANAGER EXPERSS, UNITY EXPRESS
MEETME EXPRESS, UCCX, UC 500 SERIES IPMA CDR REPORTING, SIP ENDPOINTS, TRANSCODING, MEDIA RESOURCES, CSS, TRUNKS, CLICK TO CALL, CISCO UNITY CONNECTION
CISCO PRESENSE SERVER, CISCO JABBER, SRST MANAGER. CIMC management VMware workstation, ESXI 4.1, 5, 5.1. Raid analysis. Link teaming analysis for ESXi. ESXI storage
management (NFS server datastore, SAN datastore) Clone.
Xtranslator (CUCM sdi trace analyzer).
H323, SIP, RTP, ISDN protocol analysis.
Reconstruction of RTP streams for voice quality issues.
Voice debug and show commands on Cisco gateways.
Working with Cisco TAC and engaging in the troubleshooting process.
Single Sign On (windows and extension mobility): Telisca TSSO
Missed calls to email (Exchange): Telisca Missed calls.
Presence status on Outlook Web Access: Pstech Jabber for OWA
Active Directoy, Exchange Server