Arranging meetings and producing meeting minutes Set up and maintain project files Collect actuals data and forecasts Update plans Administer or assist the quality review process Administer or assist Project Board meetings Assist with the compilation of reports Contribute expertise in specialist tools and techniques Maintain the following records: Quality Register, Configuration Item Records, any other registers/logs delegated by the Project Manager Administer the configuration management procedure Be a Point of Contact (PoC) for matters in relation to Corporate IT and to provide support for incident resolution Management of administrative applications hosted internally and/or externally (Intranet, ABAC, HR system, mission system, public-facing website Administration of local networks System administration Qualifications Minimum 3 years of relevant education (bachelor degree or equivalent) after the secondary school Minimum 2 years of relevant professional experience, of which minimum 1 year experience in IT project support Experience of working within a project management office Good knowledge of project management standards and techniques Knowledge/Usage of project management tools. Good reporting methods. Strong understanding of project management and support issues including managing risks, issues, quality, and actions logs. Experience of using MS Project, MS Word, MS Excel and MS PowerPoint and the ability to utilise desktop applications. Experience of taking minutes and actions in meetings, at all levels. Experience of maintaining a configuration management system acting as configuration librarian. Experience of creating templates for common project documentation. Experience in the full end-to-end IT project life cycle. Knowledge of ITIL processes and operational/support lines models (first line/second line) Good communication skills and a good understanding of user’s demands and needs Experience with ticketing tools (SCSM advantageous) Advantageous- Administration of local networks (Checkpoint firewalls, Cisco switches, deployment of cabling, monitoring of active network components) and network security (proxy and firewall configuration, DMZ) Advantageous -System administration (knowledge of Windows Server 2008 and 2012, Windows 7 Enterprise, Active Directory, Exchange Server 2010 and SnapManager, MS SQL Server 2008 and 2012, MS SharePoint 2013, MS Project Server 2013, McAfee Antivirus and McAfee Policy Orchestrator) Advantageous -System security (client & server certificates, PKI, Bitlocker) and monitoring Advantageous- System monitoring (SCOM - configuration, reporting) Advantageous- Deployment servers, patching, creation and installation of operating system images Advantageous- Remote access solutions (OWA, direct access, VPN authentication) ITSM tools (SCCM, SCSM; would be an asset) Solutions for mobile device management such as Manage Engine or others.